Why Good Operators Struggle as Leaders
Operators operate. Leaders lead.
The best operator in the building is often the next leader.
That promotion makes sense.
It also creates challenges many organizations do not fully see. Dig in to this post to explore why.
The Operation You Think You Have vs. The One You Actually Have
What Sustainable Operations Actually Require (2 of 6 in the series)
Most operations are not running exactly as designed.
They are running as people have learned to adapt.
Explore this gap to understand why it exists.