Explore Our Services & Experience
Project Delivery & Program Leadership
Successful projects require more than schedules, status meetings, and task lists. They require clear direction, aligned stakeholders, disciplined execution, and steady leadership from planning through delivery. I help organizations bring structure and accountability to complex operational and technology initiatives, ensuring teams, vendors, and priorities remain aligned throughout the project lifecycle. The result is better execution, reduced risk, and outcomes that deliver lasting business value.
Managed multimillion-dollar design, build, and implementation programs across distribution, manufacturing, and technology environments.
Led cross-functional global project teams, coordinating developers, consultants, MHE vendors, and operational leaders through complex testing cycles and cutover activities.
Served as project manager for the design and launch of a frozen-food production plant and distribution facility.
Led a multi-distribution center labor management system implementation for an international apparel wholesale, retail, and ecommerce organization.
Provided program-level leadership for a major migration from on-premise infrastructure to Microsoft Azure cloud services.
Rescued at-risk technology initiatives by establishing structure, improving governance, and restoring execution momentum across multiple business units.
Directed operational readiness and startup activities for large-scale automated distribution center projects.
Led organizational and cultural transformation efforts that improved collaboration, accountability, and operational alignment across logistics teams.
Transition Management & Implementation Support
Technology and operational initiatives often succeed or fail during the transition from planning to execution. Even well-designed projects can struggle when organizations are unprepared for the operational, testing, training, and adoption activities required to support successful implementation. I help clients and vendors navigate that transition by providing structure, accountability, and operational leadership throughout implementation, go-live, and stabilization. The goal is to reduce friction, improve adoption, and help organizations realize the full value of their investment.
Served as WMS SME and project manager for a multi-distribution center WMS design supporting teams across the United States, United Kingdom, and India.
Led a luxury frozen-food ecommerce business through requirements gathering, vendor selection, solution design, implementation, and operational startup.
Directed testing activities for a 750,000-square-foot automated footwear distribution center, coordinating validation efforts across systems, automation, and operations teams.
Led distribution center startup teams through layout validation, workflow refinement, training, and operational readiness activities during peak-season commissioning.
Validated WMS-to-material-handling equipment integrations to ensure data accuracy, workflow reliability, and operational readiness.
Supported cross-functional testing, cutover planning, and go-live activities for large-scale distribution and technology implementations.
Coordinated vendors, consultants, operational leaders, and internal stakeholders to maintain project alignment and implementation readiness.
Guided organizations through post-implementation stabilization, helping teams adapt to new processes, workflows, and system capabilities.
Supply Chain & Distribution Operations
Strong operations are built on reliable processes, clear workflows, and the ability to execute consistently as the business grows. I help organizations improve supply chain and distribution performance by aligning people, processes, systems, and operational priorities. Drawing on more than three decades of hands-on experience, I bring practical insight that helps businesses scale operations, improve efficiency, and create a stronger foundation for long-term growth.
Directed design and build efforts for multiple high-volume automated distribution centers, including facilities exceeding one million square feet.
Managed day-to-day IT and operational support for highly automated distribution centers serving more than 1,000 retail stores and multiple ecommerce channels.
Developed waving and order-flow strategies that balanced wholesale, retail, and ecommerce demand while improving service levels and reducing freight costs.
Designed storage layouts, operational workflows, and fulfillment processes for growing distribution and ecommerce operations.
Led distribution center startup activities, operational readiness planning, and workflow validation for large-scale facilities.
Implemented operational improvements that increased throughput, visibility, inventory accuracy, and execution consistency.
Supported labor management, workforce planning, and process optimization initiatives across multi-site distribution networks.
Guided organizations through supply chain growth, operational scaling, and distribution process improvements to support changing business demands.
Systems, Integration & Workflow Design
Operational performance depends on more than individual systems. It depends on how information moves across the organization and how effectively people, processes, and technology work together. I help businesses improve visibility, reduce manual effort, and eliminate operational friction by designing practical workflows, strengthening system integrations, and aligning technology with operational objectives. The result is a more connected, reliable, and scalable operating environment that supports both daily execution and future growth.
Managed IT operations across multi-distribution center environments supporting warehouse, transportation, labor management, and host systems.
Oversaw integrations between WMS, WCS, LMS, ERP, and supporting business platforms to ensure reliable information flow and operational continuity.
Designed and implemented workflow improvements that reduced manual effort, improved visibility, and increased operational efficiency.
Validated system interfaces and data exchanges to improve accuracy, reliability, and business performance.
Developed operational and technology roadmaps that aligned business requirements, system capabilities, and long-term growth objectives.
Designed end-to-end business processes spanning order management, inventory control, fulfillment, transportation, and customer communications.
Stabilized critical system integrations and resolved operational issues impacting fulfillment, inventory visibility, and execution performance.
Supported organizations in aligning technology investments with operational requirements and business goals.
Ecommerce Operations & Fulfillment
Ecommerce places unique demands on operations. Rapid order fulfillment, inventory accuracy, system visibility, and customer expectations all place pressure on processes that may have worked well in traditional distribution environments. I help businesses build scalable ecommerce operations by aligning fulfillment processes, supporting technology initiatives, and improving the operational workflows that drive the customer experience. The focus is on creating reliable, efficient operations that support growth without sacrificing service or control.
Implemented Tier-1 WMS solutions that transformed manual, paper-based operations into RF-enabled, ecommerce-capable fulfillment environments.
Designed systems, workflows, and integrations that improved ecommerce throughput, visibility, and operational flexibility.
Strengthened ERP, inventory, and fulfillment alignment to support accurate product availability and order execution.
Led packing and dry ice optimization initiatives that reduced shipping costs while maintaining product integrity within the cold chain.
Introduced competitive parcel carrier strategies that reduced transportation costs and improved shipping flexibility.
Developed end-to-end ecommerce operating models spanning order capture, inventory management, fulfillment, transportation, and customer communications.
Supported growing ecommerce businesses through operational scaling, process design, and fulfillment improvements.
Guided organizations in building the systems, workflows, and operational foundations required to support sustainable ecommerce growth.